Privacy Policy

L|S Real Estate Group ("L|S", "we", "us") is a St. John's, Newfoundland and Labrador real estate team with Keller Williams Platinum Realty. We respect your privacy and handle personal information in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada's Anti-Spam Legislation (CASL). This policy explains what we collect through lsre.ca, why, and the choices you have.

Information we collect

• Information you send us: when you use a form on this site, email or call us, we collect what you provide, such as your name, email address, phone number, the service you're interested in, a property address and your message.
• Technical information: like most websites, our hosting provider automatically records basic technical data (such as IP address, browser type and pages requested) to keep the site secure and working.
• Site usage (Google Analytics): we use Google Analytics to understand how people find and use this site, such as pages viewed, how visitors arrived, device type and approximate location. It uses cookies, and Google processes this information under its own privacy policy. We don't use it to identify you. You can block these cookies in your browser or use Google's opt-out add-on.

How we use your information

• To respond to your enquiry and provide the real estate services you ask for.
• To prepare information you request, such as a home valuation or a property search.
• To send you listing alerts, market updates or other real estate marketing emails, but only with your consent. Listing alerts are sent by the L|S agent assigned to you. Each of these emails identifies L|S Real Estate Group and includes an unsubscribe link, and you can also unsubscribe at any time by contacting us.
• To meet our legal and regulatory obligations, including identity verification required of real estate professionals in Canada during a transaction.

We do not sell your personal information.

When we share information

We share personal information only as needed to serve you, or as required by law:

• With our brokerage, Keller Williams Platinum Realty, which supervises our real estate services.
• With service providers who help us run this website and our business (for example, website hosting and email delivery). They may use your information only to provide those services to us.
• With other parties to a transaction (such as lawyers, lenders or inspectors) when you ask us to act for you.
• When required or permitted by law.

Storing and processing information outside Canada

Our service providers, including our website hosting and form provider, may store or process information outside Canada (for example, in the United States), where it may be accessible under the laws of that country.

Third-party content on this site

Some pages load content from other providers, such as Google Fonts, Google Maps, Google Analytics and YouTube videos. Those providers may receive technical information from your browser under their own privacy policies.

How long we keep information and how we protect it

We keep personal information only as long as needed for the purposes above or as required by law and brokerage record-keeping rules. We use reasonable physical, organizational and technical safeguards to protect it, and form submissions to this site are sent over an encrypted (HTTPS) connection.

Your choices and rights

You can ask to see the personal information we hold about you, ask us to correct it, or withdraw your consent to marketing messages at any time. To make a request, contact us using the details below. We'll respond within the time required by law.

Privacy contact

L|S Real Estate Group is responsible for how we handle personal information. Send questions, requests and complaints about this policy to the contact details below and a member of the team will respond.

Privacy enquiries, L|S Real Estate Group
17 Duffy Place, Suite 200, St. John's, NL, Canada
Phone: (709) 771-4448
Text: (709) 749-7729
Email: info@lsre.ca

If you're not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.

Changes to this policy

We may update this policy from time to time. The effective date at the top of this page shows when it was last changed.